Crave expresso bar free#
Amenities- The web site states Wi-Fi is free which is great. You could hear the other guests late at night. What did disturb us were the guests next us. There is some city noise as rooms are facing busy streets but that did not bother us. They have installed a white noise devise that sounds like a broken air conditioner which was worse than the actual noise. Our room was on a high floor it was not that bad and the music shut down around 10:30 pm. Noise-We were a little worried about the noise in this hotel as the rooms open to the bar area. We coordinated the experience on our own with no help from the hotel. We had a great time at the jazz club and the host was wonderful. I never saw a concierge in the lobby during my 3 day stay. There was no priority for guests and no concierge service to help. I was told that all of the reservations for the restaurant and jazz club were made via Resy and that I should book them myself. Before arriving I had called the front desk and asked to speak to a concierge about reservations. I understand private events are lucrative but there should always be some space for guests to relax and get a drink after a long journey. After some push back the hostess said we could sit down for one drink but must be done in 20 minutes. We were told that there was a private event and that they could not accommodate us. Bar and food- We did not receive any welcome drink or champagne so after we settled in we went to the bar for a drink and something to eat. I know this has changed since the pandemic and we were fine with this. We did call and were told that they could only pick up trash and bring clean towels. Housekeeping-At check in we were told to call before noon if we wanted housekeeping. She followed up with a phone call to the room to see that everything was ok which we appreciated. Check in-We had a great experience at check with the front desk. I asked the Director of Guest Services for follow up and still have not been contacted. I asked via email and voicemail to have the General Manager give me a call and waited before writing this review. New York | 0.27km from Crave Espresso Bar First let me start by saying that I was contacted by the hotel for feedback following my stay.
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